1. Update device software

    You can update your device using the appropriate file below.

    You can find information regarding the update procedure here

    Destinator 7
    Model name Map file
    3855 3505_3850_3855_3900_GRE
    3855A 3505_3850_3855_3900_GRE
    4800 4800_5900_GRE
    4800BT 4800_5900_GRE
    4800A 4800_5900_GRE
    4810BT 4800_5900_GRE
    5000ΒΤ 4810_5000_GRE
    5900 4800_5900_GRE
    3860 (ΟΧΙ PRO) 3860_GRE
    3860BT (ΟΧΙ PRO) 3860_GRE
    3505 3505_3850_3855_3900_GRE
    3850 3505_3850_3855_3900_GRE
    3900 3505_3850_3855_3900_GRE
    3900BT 3505_3850_3855_3900_GRE
    4810 4810_5000_GRE
    4400 4400GRE
    4400BT 4400GRE
    4305BT 4400GRE

    Destinator 8
    Model name Map file
    3855C 3855C_4800C_5900C_GRE
    5900C/PRO5900 3855C_4800C_5900C_GRE
    4800C 3855C_4800C_5900C_GRE
    3860PRO PRO_3860_GRE
    3860A PRO/SN:386GR PRO_3860_GRE
    PRO 4810 BT PRO_4810_GRE
    PRO 4810 PRO_4810_GRE
    PRO 4810A PRO_4810_GRE

    Destinator 9
    Model name Map file
    Talk&Drive 4300 4350SLA_GRE
    Talk&Drive 5000 4350SLA_GRE
    Pro43 43_50PRO_GRE
    Pro50 43_50PRO_GRE
    Talk&Drive 43SLA 4350SLA_GRE
    Talk&Drive 50SLA 4350SLA_GRE
    4810C (OXI TMC) 4810C_GRE
    4810C TMC 4810CTMC_GRE
    Talk&Drive 510 TD510W500_GRE
    Talk&Drive 43SLB 4350SLA_GRE
    Talk&Drive W500 TD510W500_GRE
    510S TD510W500_GRE
    W500S TD510W500_GRE
    Read more »
  2. General advice

    A. My device is stuck or stuck and it's slow
    All Android devices may occasionally hang, respond slower, or even show some strange malfunction. This may be due to the following reasons:

    • The RAM is full
    • The storage space is full
    • There is incompatibility between applications
    • Invalid settings have been selected to enable or disable certain device features.

    To remedy the problem, we are testing the following options, according to the possibilities we have, depending on the nature of the problem:

    • We restart the device.
    • We check whether the device settings are really the desirable ones.
    • We disable applications that we do not need or suspect can cause a problem (usually various antiVirus applications).
    • We are resetting to factory settings from "Settings - backup and reset" option. In this case, all files in the device's internal memory, such as photos, contacts, or settings, will be lost. It is therefore advisable to copy all user files on external storage media.
    • We do a "Factory Reset" according to the instructions described in the user manual of the device. Again, it is recommended that you save the user's precious files (photos, contacts, etc.) to an external medium, since it will be lost from internal memory.
    • If the level of user familiarity does not allow him / her to proceed with all of the above, it is advisable to contact MLS's purchasing service or official service.

    B. My Battery Finishes Very Fast

    If the device is in operation for more than a year, it is reasonable that the battery life has been reduced considerably.
    If, however, the device is relatively new, in order to check if the reduced autonomy is due to a battery malfunctioning or other reasons, we check in "Battery Settings" menu, where the power is consumed, and if the discharge diagram is smooth or contains steep drops.

    Usually, if the battery is functioning properly, the reduced autonomy may be due to the following reasons:

    • Many applications run continuously in the background (e.g. AntiVirus). We recommend uninstalling them.
    • Continuous use of BlueTooth, WiFi or Data. We turn them off when we do not need them.

    It should be noted that the autonomy mentioned in the technical specifications of each appliance is indicative and corresponds to factory measurements under ideal conditions. Actual autonomy varies considerably, depending on the normal use or the particular features of the appliance.


    C. I can not install or run a specific Application on my Device
    Typically, all third-party apps that have been created to run in an Android environment must work normally on all MLS devices.

    Nevertheless, the company may not be aware of the peculiarities of each separate Application and is not responsible for any incompatibility that may exist.

    It is recommended that, before installing each application, the user checks on the application's requirements such as power, memory, internal storage, etc.


    D. My Device Heats Excessively During Charging

    All mobile devices are heated during charging. During this process, it is inappropriate to use the device with applications requiring special processing power, such as games, as there is a potential of overheating and processor failure, which is not covered by warranty.

    E. My device's battery has inflated

    There have been cases of devices in which the batteries have inflated. This is usually attributed to increased humidity, exposure to the sun or other heater, or even to a faulty battery.
    Please be aware that there is no security issue whatsoever. However, it is advisable to contact MLS Service Dpt. immediately to prevent damage to the device due to battery leakage and to prevent any further bulging. Under no circumstances should the user interfere with the battery, as there is a serious possibility of an accident.

    Read more »
  3. Device manuals

    Smartphones

    Energy 4G
    Color 5.5 4G
    Alu 5.5 3G
    Fab 4G
    MX 4G
    Ruby 4G
    Status 4G
    Color Mini
    Titan 4G
    Verse 4G

    Tablets

    Seven 3G
    Angel 3G
    Brace 4G
    Grand 4G
    Life
    Prime 3G 
    Prime 3G Windows
    Joy
    Marine
    Brave 3G
    Kido Extra
    Rose

    Easy

    General Easy
    Easy Flip 4G
    Easy S1
    Easy S
    Easy TS

    Magic

    Magic 11.6
    Magic 10.1
    Magic

    MAIC

    MAIC for Android
    MAIC for Easy

    SuperSmart TVs

    Smart TV 32"
    Smart TV 42"-49"
    SuperSmart TV 32"-40"-50"

    Android

    Read more »
  4. Tablets FAQs

    - Why is my tablet not opening?
    After fully discharging the tablet, you may need to press the ON / OFF button for 10-20 seconds and then release it to open. If it does not complete the start, leave it charging for about 30 minutes with its charger, remove the charging cable and try again. If your device still does not start, it may be because the Android operating system has temporarily stopped responding due to malfunction of a third-party application. You can manually reboot your device by plugging in a connector and pushing lightly into the reset socket on your device.

    - How can I use MLS Updater to upgrade my device?
    You can find detailed usage instructions here - How do I disable Google Play automatic updates on my device? Open the Play Store. Select the top right button on the PlayStore search bar (three parallel bars). From the list that appears, select 'Settings'. From the General section, select 'Automatically update apps'. In the window that appears, select "No automatic update of applications". You can continue to manually update the apps you want, by locating them on the Google Play Store and by pressing the "UPDATE" button

    - How can I add support for Russian language to MLS Destinator Talk & Drive on my device?
    Please download the following file and follow the instructions in the readme.txt file RU.exe

    - What is the battery life on my tablet?
    The length of your tablet's battery depends on the model and the way the device is used.

    Read more »
  5. Destinator FAQs

    Can I have support for Russian language in MLS Destinator?

    For Destinator 43 / 50PRO MLS Destinator Talk & Drive 43 / 50TS, MLS Dstinator Talk & Drive 43 / 50SLA, you can download the necessary files to support the Russian language from the following link

    Russian

     For Destinator 4810C PRO MLS, you can download the necessary files to support the Russian language from the following link

    Russian

     For the smooth operation of the Russian language it is necessary to install the latest GreeceGreece map (GreeceGRE) on the device

    If you have any questions, please contact MLS Technical Support at 2310-989838

    For installation, please download the Installation Instructions


    I do not receive TMC messages

    Please update your device's TMC settings by downloading the following file:

    For users with Destinator 4810TMC MLS devices

    For users with an external antenna MLS Destinator Traffic TMC


    How do I check which map version is installed on my device?
    Follow the path below, depending on your device:
    A. Devices: 3505, 3850, 3900, 3855 / A, 4305, 4400 / BT, 4800 / A, 4810BT, 5000BT, 5900 From the Main Menu -> Options ->
    B. Devices: 3855C, 3860 / A / C, 4800C, 4810 / A / D, 4810BT Pro, Talk & Drive 35A / 35SL, 43A / 43SL, 50A / 50SL, live TRAFFIC 400/500 From Menu -> Settings -> Tab 2 of 3 -> Select map.
    C. Devices: 4810C TMC, Talk & Drive 35SL A, 43 SL A, 50SL A
    From the menu -> Settings -> Maps


    Which countries are included in European maps retail?

    West Europe:

    Andorra, Austria, Vatican, France, Germany, Gibraltar, Denmark, Greece, Switzerland, United Kingdom, Ireland, Spain, Italy, Liechtenstein, Luxembourg, Monaco, Norway, Netherlands, Portugal, San Marine, Sweden, Finland

    East Europe:

    Albania, Bosnia – Herzegovina, Bulgaria, Estonia, Croatia, Latvia,Lithuania, Moldavia, Hungary, Ukraine, Poland, Romania, Serbia – Montenegro, Slovakia, Slovenia, Czech Republic, FYROM.

    Read more »
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